Privacy Policy

How EvolveCloudTech protects and manages your personal information

Last Updated: January 15, 2025

Introduction and Scope

EvolveCloudTech ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our authentication systems education programs and services.

This policy applies to all personal data we process through our website, educational programs, and related services. By using our services, you acknowledge that you understand and agree to the practices described in this policy.

Thailand Personal Data Protection Act (PDPA) Compliance

As a company operating in Thailand, we comply with the Personal Data Protection Act B.E. 2562 (2019) and ensure your rights under Thai data protection law are fully respected and protected.

Information We Collect

Personal Information You Provide

Contact details including name, email address, phone number, and mailing address when you inquire about our programs

Educational background and professional experience when you apply for learning programs

Payment information processed through secure third-party providers for course enrollment

Communication preferences and feedback you provide about our services

Technical questions and project submissions during educational programs

Automatically Collected Information

Website usage data including pages visited, time spent, and navigation patterns

Device information such as IP address, browser type, operating system, and screen resolution

Location data derived from IP addresses for service optimization and legal compliance

Cookies and similar tracking technologies to enhance your browsing experience

How We Use Your Information

We process your personal data for legitimate business purposes and educational service delivery. Our primary uses include program administration, communication, and service improvement.

Purpose	Legal Basis	Data Used
Program enrollment and administration	Contract performance	Contact details, educational background
Course delivery and student support	Contract performance	All enrollment data, progress tracking
Marketing and program updates	Legitimate interest	Contact information, preferences
Website improvement and analytics	Legitimate interest	Usage data, technical information

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who help us deliver our educational programs and maintain our operations.

Service Providers We Work With

Payment processors for secure transaction handling and financial compliance

Cloud hosting providers for website and application infrastructure

Email service providers for program communications and updates

Analytics platforms to understand website performance and user experience

Learning management system providers for course delivery and progress tracking

All third-party providers are carefully vetted and bound by contractual obligations to protect your data according to applicable privacy laws. We require them to implement appropriate security measures and use your data only for specified purposes.

Your Privacy Rights

Under Thai data protection law and our commitment to privacy, you have several important rights regarding your personal data. We make it straightforward to exercise these rights.

Rights Available to You

Access: Request copies of your personal data and information about how we process it

Correction: Update or correct inaccurate or incomplete personal information

Deletion: Request removal of your personal data when no longer needed for legitimate purposes

Portability: Receive your data in a structured, machine-readable format

Restriction: Limit how we process your data in certain circumstances

Objection: Object to processing based on legitimate interests or for marketing purposes

To exercise any of these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security approach combines technical, administrative, and physical safeguards.

Technical Security Measures

SSL/TLS encryption for all data transmission between your device and our servers

Encrypted data storage using industry-standard encryption algorithms

Regular security audits and vulnerability assessments of our systems

Multi-factor authentication for staff access to sensitive data systems

Automated backup systems with secure, geographically distributed storage

Administrative Safeguards

Our team receives regular privacy and security training. Access to personal data is limited to authorized personnel who need it for their job responsibilities. We maintain detailed logs of data access and processing activities.

Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of data and our relationship with you.

Data Type	Retention Period	Reason
Student enrollment records	7 years after program completion	Educational compliance, reference verification
Marketing communications data	Until consent withdrawn	Ongoing communication preferences
Website analytics data	26 months	Service improvement analysis
Financial transaction records	10 years	Tax and accounting compliance

When retention periods expire, we securely delete or anonymize your personal data. You may request earlier deletion in certain circumstances, subject to legal and contractual obligations.

International Data Transfers

Your personal data is primarily processed and stored within Thailand. When we use international service providers, we ensure appropriate safeguards are in place to protect your data according to Thai privacy law requirements.

All international transfers are conducted under approved mechanisms such as adequacy decisions, standard contractual clauses, or other legally recognized safeguards. We maintain records of all international transfers and the protections applied.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. We use both first-party cookies (set by us) and third-party cookies (set by our service providers).

Types of Cookies We Use

Essential cookies necessary for website functionality and security

Analytics cookies to understand how visitors interact with our website

Preference cookies to remember your settings and choices

Marketing cookies for relevant advertising and communication

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you through email or prominent website notices.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us using the information below. We're committed to addressing your privacy inquiries promptly and thoroughly.

Email Address

support@evolvecloudtech.com

Phone Number

+66 53 773 969

Mailing Address

899 Nai Khlong Bang Pla Kot
Phra Samut Chedi District
Samut Prakan 10290, Thailand